Delivery & Replacement
Shipping Policy
For international buyers, we use registered international courier services or international speed post for all shipments. Domestic orders are shipped via registered domestic courier services or speed post.
Orders are typically dispatched within 4-5 days or as per the agreed delivery date at the time of order confirmation. Delivery times are subject to the courier company’s or postal service’s schedules. Aone Computers is not responsible for delays caused by the courier or postal services but ensures that shipments are handed over to the courier or postal authorities within the specified timeframe.
All deliveries are made to the address provided by the buyer, and confirmation of shipment will be sent to your registered email address. For assistance with our services, please contact our helpdesk or email info@aonecomputers.in.
1. Order the Product after Specify the Payment Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive (4-5 Days)
4. You will Receive Your Order at your Door Step
30-Day Replacement Policy
We offer a 30-day window from the delivery date to replace a product for the following reasons:
- Defective or non-functional product
- Physically damaged product
- Incorrect product
Report any issues within 24 hours of delivery by emailing us at support@aonecomputers.in, including images of the product and packaging.
Refunds are only processed if a replacement cannot be arranged. Returns must be unused and include all accessories.
To initiate a return, contact customer service via phone, email, or our web form at https://aonecomputers.in/contact-us/. Once your request is confirmed, we will arrange a reverse pickup and notify you of the date and time. If reverse pickup isn’t possible, you will need to ship the product back to us, and we will reimburse courier charges up to Rs. 800. Please inform us of shipping before sending the product to support@aonecomputers.in.
Replacement processing time is 2-3 days, and refunds take 7-10 working days.
For inquiries, email us at support@aonecomputers.in and include your Web Order Number.
Note: Advance payments for COD orders are non-refundable once shipped.
FAQs
My order hasn't arrived yet. Where is it?
A client that’s unhappy for a reason is a problem, a client that’s unhappy though he or her can’t quite put a finger on it is worse. Chances are there wasn’t collaboration, communication, and checkpoints, there wasn’t a process agreed upon or specified with the granularity required.
It’s content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn’t have helped, won’t help now. It’s like saying you’re a bad designer, use less bold text, don’t use italics in every other paragraph. True enough, but that’s not all that it takes to get things back on track.
Do you deliver on public holidays?
Do you deliver to my postcode?
It’s content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn’t have helped, won’t help now. It’s like saying you’re a bad designer, use less bold text, don’t use italics in every other paragraph. True enough, but that’s not all that it takes to get things back on track.
Is next-day delivery available on all orders?
Do I need to be there to sign for delivery?
It’s content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn’t have helped, won’t help now. It’s like saying you’re a bad designer, use less bold text, don’t use italics in every other paragraph. True enough, but that’s not all that it takes to get things back on track.
